Key details:
Exam Name: Apple Deployment and Management Exam
Question Format: Multiple-choice (single-select and multiple-select)
Number of Questions: Approximately 80 scored questions
Time Allowed: 120 minutes
Passing Score: 75% (scores are not rounded)
Exam Content: The exam covers a wide range of topics including:
Deployment of macOS, iOS, and iPadOS devices
Role of MDM and Apple Business/School Manager
Challenges of deploying and managing devices without MDM
Managed Apple Accounts and their use cases
Configuring and managing settings, apps, and content
Designing and implementing deployment solutions for real-world scenarios
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No Resources Allowed: You cannot use any resources or references during the exam.
Preparing for the exam:
Study Materials:
Refer to the official Apple Deployment and Management tutorials, exam preparation guide, and other resources provided by Apple.
Practice Exams:
Utilize the practice exam to assess your readiness and identify areas for improvement.
Gain Practical Experience:
Hands-on experience with deploying and managing Apple devices is beneficial.
Apple Deployment and Management Exam
The exam name is Apple Deployment and Management Exam.
The exam contains approximately 80 scored technical questions. You have 120 minutes to complete them.
The minimum passing score is 75 percent. Scores aren’t rounded.
The exam uses multiple-choice single-select and multiple-choice multiple-select questions.
You may not access any resources or references during the exam.
To schedule the Apple Device Support Exam, complete these steps:
(Apple Certification Records System) using your Apple Account credentials.
Click Available Exams. Then click Apple Deployment and Management Exam to start the registration process.
Update the required sections on the exam application page, then click the Submit button.
Sample Question and Answers
QUESTION 1
What links a device to an MDM solution?
A. APNs
B. A firewall
C. A restriction
D. An enrollment profile
Answer: D
Explanation:
Mobile Device Management (MDM) solutions are used to manage and secure Apple devices
remotely. To link a device to an MDM solution, an enrollment profile is required. This profile is a
configuration file that, once installed on the device, establishes a connection between the device and
the MDM server, allowing the server to send commands and policies to the device. The enrollment
profile contains information such as the MDM servers URL and authentication details, enabling
secure communication via Apple Push Notification service (APNs). While APNs (option A) facilitates
communication between the MDM server and the device after enrollment, it is not the mechanism
that links the device to the MDM solution. A firewall (option B) is a network security tool and
unrelated to linking a device to MDM, and a restriction (option C) is a policy applied via MDM, not
the linking mechanism itself. According to Apples official documentation, such as the Apple Platform
Deployment Guide, the enrollment profile is the foundational step for MDM enrollment.
Reference: Apple Platform Deployment Guide (Chapter: Mobile Device Management).
QUESTION 2
What does MDM need to operate, specifically for APNs and SSL?
A. Certificates
B. Restrictions
C. Enrollment profiles
Answer: A
Explanation:
For an MDM solution to operate effectively, it relies on certificates, particularly for secure
communication with Apple Push Notification service (APNs) and for establishing encrypted
connections via SSL/TLS. An APNs certificate is required to authenticate the MDM server with Apples
APNs infrastructure, enabling it to send push notifications to managed devices. Additionally, an SSL
certificate secures the communication channel between the MDM server and the devices, ensuring
data privacy and integrity. Restrictions (option B) are policies enforced by MDM but are not
prerequisites for its operation. Enrollment profiles (option C) are necessary to link devices to MDM,
as discussed in Question 1, but they do not specifically address the APNs and SSL requirements.
Apples documentation, such as the MDM Protocol Reference, explicitly states that certificates are
essential for APNs and SSL functionality in MDM deployments.
Reference: MDM Protocol Reference (Section: Certificates and Authentication).
QUESTION 3
Which Apple device capability allows MDM to secure devices?
A. Location Services
B. Enrollment profiles
C. Built-in device security features
Answer: C
Explanation:
Apple devices come with built-in security features, such as data encryption, Secure Enclave, and
passcode enforcement, which MDM solutions leverage to secure devices. These features allow MDM
to enforce policies like requiring a passcode, enabling encryption, or remotely wiping a device if lost.
Location Services (option A) provides geolocation data but is not a core security capability used by
MDM for securing devices. Enrollment profiles (option B) are the mechanism to connect a device to
MDM, not a capability that secures the device itself. The Apple Platform Security Guide highlights
how MDM utilizes these built-in features to enhance device security, making option C the correct choice.
Reference: Apple Platform Security Guide (Section: Device Security).
QUESTION 4
How do devices report their status when using declarative device management?
A. Declarations
B. The status channel
C. Profiles
Answer: B
Explanation:
Declarative Device Management (DDM), introduced by Apple, allows devices to autonomously
manage their configurations based on declarations provided by the MDM server. When reporting
their status back to the MDM server, devices use the status channel, a dedicated communication
pathway designed for this purpose. Declarations (option A) are instructions sent from the MDM
server to the device, not the mechanism for reporting status. Profiles (option C) are used in
traditional MDM to configure devices but are not specific to status reporting in DDM. Apples MDM
Protocol Reference explains that the status channel enables devices to send updates about their
compliance and configuration state, confirming B as the correct answer.
Reference: MDM Protocol Reference (Section: Declarative Device Management).
QUESTION 5
In which type of enrollment and ownership model can users personalize apps and data on their managed devices?
A. BYOD, organization-owned
B. Nonpersonalized, organization-owned
C. Personally enabled, organization-owned
Answer: C
Explanation:
The personally enabled, organization-owned model allows organizations to assign devices to
individual users while permitting those users to personalize their devices with personal apps and
data. This model balances organizational control with user flexibility, often used in one-to-one
deployments. BYOD, organization-owned (option A) is a contradictory term; BYOD implies userowned
devices, not organization-owned. Nonpersonalized, organization-owned (option B) devices
are typically locked down for shared or specific use, with no personalization allowed. The Apple
Platform Deployment Guide describes the personally enabled model as supporting user
customization under MDM management, making C the correct answer.
Reference: Apple Platform Deployment Guide (Chapter: Deployment Models).
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