QUESTION 76
You work as the desktop support technician at CertKingdom.com. The CertKingdom.com network consists
of a single Active Directory domain named CertKingdom.com. You have been assigned to the
CertKingdom.com help desk to aid all the CertKingdom.com users who experience trouble with their
workstations. There are both desktop and laptop workstations in operation at CertKingdom.com.
The manager of the CertKingdom.com Sales department named Clive Wilson contacted the
CertKingdom.com help desk to ask for assistance with his department’s main workstation. According
to Clive Wilson, he makes use of many Web sites and services to order and track sales from
several companies. This result in him having a lot of custom settings and preferences on these
sites that he does not want to lose. Many of the sites have passwords that the manager is no
longer required to enter because they are stored locally on the computer.
Clive Wilson has recently delegated the task of processing sales orders online to some of his staff
members. He would like them to have their own credentials on the Web sites, so they can track
their own sales. To this end you are required to remove the stored passwords from the computer
and prevent them from being stored locally again.
Which two of the following actions should you perform?
A. Navigate to the Advanced tab in Internet Options and click Restore advanced settings.
B. Navigate to the Advanced tab in Internet Options and click Reset
C. On the Privacy tab in Internet Options, set the level to High.
D. On the Content tab in Internet Options, click the AutoComplete Settings button and clear the
User names and passwords on forms check box.
E. Click Tools in the Internet Explorer and then click Delete Browsing History. Click Delete
passwords.
Answer: D,E
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Explanation:
To remove the passwords, you should open Internet Explorer, click Tools, and then click Delete
Browser History. Then click Delete Passwords to remove the local passwords stored for Internet
content.
You also must clear the User names and passwords on forms option in the AutoComplete Settings
dialog box. This will prevent user name and password settings from being stored locally in the
future.
QUESTION 77
You work as the desktop support technician at CertKingdom.com. The CertKingdom.com network
consists of a single Active Directory domain named CertKingdom.com. You have been assigned to the
CertKingdom.com help desk to aid all the CertKingdom.com users who experience trouble with their
workstations. There are both desktop and laptop workstations in operation at CertKingdom.com.
A user named Mia Hamm contacted the CertKingdom.com help desk to report that she is experiencing
trouble with viewing Web sites in Microsoft Internet Explorer 7.0. She says that all Web pages are
displayed in the upper-left corner of the tab. The text as well as the images appear very small and
make it very awkward to view. You need to enable Mia Hamm to view the pages at their original
size. To this end you therefore change the text size from medium to large, but it has very little
impact on the text, and the images are still too small.
What should you do?
A. You need to decrease the screen resolution.
B. You need to increase the screen resolution.
C. You need to decrease the monitor refresh rate.
D. You need to increase the monitor refresh rate.
E. You need to decrease the zoom level for the tab.
F. You need to increase the zoom level for the tab.
Answer: F
Explanation:
Internet Explorer 7.0 allows one to view Web pages at different zoom levels and judging by the
symptoms described in the question it is possible that Mia Hamm accidentally pressed the
Ctrlkeys to zoom out. Changing the zoom level affects the entire page, resizing both text and
images. If you change the zoom level to 100 percent, Web pages will appear in their original
sizes. Therefore you should increase the zoom level for the tab.
QUESTION 78
You are employed as an administrator at CertKingdom.com. The CertKingdom.com network consists of a
single Active Directory domain named CertKingdom.com.
CertKingdom.com contains a computer named CERTKINGDOM-WS621 that is running Microsoft
Windows Vista. You have received instructions to remove any Microsoft Windows Internet
Explorer 7 add-ons from CERTKINGDOM-WS621 that do not have prior approval from Microsoft,
System manufacturer or Service provider.
What should you do?
A. You need to remove any add-ons that are not found in the list of add-ons that are at currently
loaded in Windows Internet Explorer 7.
B. You need to remove all add-ons then reapply the add-ons you want to keep.
C. You need to remove any add-ons that are not found in the list of add-ons that run without
requiring permission.
D. You need to remove any add-ons that are not found in the Temporary Internet Files folder.
E. You need to remove any add-ons that are not found in the list of add-ons used by Windows
Internet Explorer 7.
Answer: C
Explanation:
Internet Explorer 7 add-ons that are approved by Microsoft, System manufacturer and the Service
provider do not require your permission to run. They will run automatically. Any add-on that isn’t
approved will require your permission to run. Therefore, to remove all the unapproved add-ons,
you need to remove any add-ons that are not found in the list of add-ons that run without requiring
permission.
QUESTION 79
You are employed as a network administrator at CertKingdom.com. The CertKingdom.com network
consists of a single Active Directory domain named CertKingdom.com.
A CertKingdom.com user named Mia Hamm who works in the Marketing department of CertKingdom.com,
has been assigned a computer named CERTKINGDOM-WS623. CERTKINGDOM-WS623 has the popup
blocker enabled. To do her daily work she visits a certain Web site which makes use of popups.
Mia Hamm wants to view the pop-ups from this Web site while maintaining the highest level of
security for all other Web sites.
Which two of the following options would achieve this goal?
A. You need to disable the pop-up blocker.
B. You need to set the default security level to High.
C. You need to add the URL of the Web site to the list of allowed sites.
D. You need to set the default security level to Medium.
E. You need to visit the Web site and select the Always allow pop-ups from this site option.
Answer: C,E
Explanation:
To enable the pop-ups from a certain website to be viewed, the URL of the Web can be added to
the list of allowed sites in the Pop-Up Blocker settings. Alternatively, you can visit the website and
select the Always allow pop-ups from this site option.
QUESTION 80
You work as the Help Desk technician at CertKingdom.com. The CertKingdom.com network consists of a
single Active Directory domain named CertKingdom.com. CertKingdom.com also operates a Customer
Care Help Desk for the benefit of its customers.
A CertKingdom.com customer named Rory Allen has contacted you at the Customer Care Help Desk.
Rory Allen has configured Microsoft Internet Explorer 7 with a Really Simple Syndication (RSS)
subscription to a website. Rory Allen now has a problem that the RSS subscription Web page has
failed and show the information that the RSS feed Web page displays from the website.
How can you assist Rory Allen to configure Internet Explorer to display the current content from
the RSS feed?
A. Instruct Rory Allen to add the URL of the Web site to the list of allowed sites.
B. Instruct Rory Allen to configure the RSS feed properties to use the maximum interval value
C. Instruct Rory Allen to enable the feed reading view in the RSS feed settings.
D. Instruct Rory Allen to configure the RSS feed properties to use the minimum interval value.
E. Instruct Rory Allen to disable the pop-up blocker for the website.
Answer: D
