Exam Number: 1Z0-970
Exam Title: Oracle Sales Cloud 2017 Implementation Essentials
Associated Certification Paths Passing this exam is required to earn these certifications. Select each certification title below to view full requirements.
Oracle Sales Cloud 2017 Certified Implementation Specialist
Duration: 120
Number of Questions: 75
Passing Score: 61%
View passing score policy
Validated Against: This exam has been validated against R13. (Previous version of this exam was validated against R12 in 2017)
Format: Multiple Choice
Complete Recommended Training
Complete the training below to prepare for your exam (optional):
Oracle Sales Cloud Learning Subscription (Individuals & Companies | Partners)
Additional Preparation and Information
A combination of Oracle training and hands-on experience (attained via labs and/or field experience) provides the best preparation for passing the exam.
The best preparation for this exam is a combination of the Cloud Learning Subscription content AND hands-on implementation experience.
Our certification exams are revised regularly to align with training and product release updates. Information about exam revisions and new topics are found on this page under ‘Validated Statement’ and within the exam topics below. Certifications reflect validated skills for year and product release version date of achievement. If you are preparing for this exam, we recommend you check these topics periodically to ensure your exam prep covers any new topics that may be added based on regular exam revision.
Initial Setup
Set up Enterprise and Industry
Manage Roles, Visibility, and Security
Plan for Access Control
Manage Personalization and Internationalization
Set up Organizations and Users
Define and enable Geographies
Set up Mobile, CRM Desktop, and Sales Cloud for Lotus Notes
Customer Management
Manage Accounts and Contacts
Enable Customer Data Management
Manage Activities
Set up Sales Predictor and Recommendations
Lead Management
Describe the Leads Lifecycle
Configure Lead Conversion
Configure Sales Leads
Opportunity Management
Describe Sales Methods
Track Partner Contacts in Opportunities
Configure Opportunity Management
Manage References and Competitors
Set up Products and Sales Catalogs
Forecasting
Describe Forecasting Options
Set up Lookups, Profile Options, and Configuration Activities
Run Forecast Processes
Territory Management and Assignment Rules
Plan for Territory Assignment
Manage Synchronization and Schedulable Processes
Explain Configuration Activities
Manage Sales Territories
Set up an Assignment Manager
Sales Performance
Manage Quota Formulas and Plans
Describe the capabilities of Sales Analytics
Define access points for reports
Migrate Configurations to Production
Plan for Production configuration
Migrate Data
Migrate Configurations
Define Extensions for Sales
Describe the Oracle Recommended guidelines for working in sandboxes
Describe the Tools used to extend and modify the application
Extend Custom Fields and Pages
Use Scripting and Web Services
Use recommended configuration practices to maximize performance
Cloud Implementations
Describe Cloud instance management, including Updates, Upgrades, and Environment Refreshes
Describe Service Entitlements
Set up auditing policy
Describe a testing strategy, a go-live, and a process handoff
QUESTION 1
Which four elements of the Sales Methodology can you configure for each sales stage? (Choose four)
A. Assessment templates – Assessments let salespeople evaluate the health of an opportunity.
B. Action items – Theses are recommended actions the salesperson should take while working on an opportunity in a specific sales stage.
C. Recommended documents – These are documents recommended for viewing or sharing during a specific sales stage.
D. Task templates – You can define task templates to set tasks for salespeople to perform.
E. Revenue model – Revenue model that features revenue-based forecasting, products and product groups, as well as revenue data captured at the line level.
F. Sales Credit – By allocating sales credit to salespeople on revenue lines, you can capture the amount of credit salespeople receive for the sale.
Answer: A,B,C,D
QUESTION 2
Which are the three configuration options available in Oracle Sales Cloud with regard to closing an opportunity? (Choose three.)
A. Enable the Close Opportunity action that lets users close opportunities while editing them.
B. You must enable the Close Opportunity action, and only the users can close an opportunity by selecting a closed status and by saving the opportunity.
C. Require users to enter a win/loss reason and a competitor when they close an opportunity.
D. Set the default number of days to the opportunity close date.
Answer: A,B,C
QUESTION 3
A customer has deployed the Oracle Sales Lead module for their lead management activities. The customer wants to use Assessment templates to follow up on qualified leads to gather additional information from customer/prospects, and to provide consistent guidance to sales resources to move the leads further along the sales cycle.
What are the three points to be considered while creating the Assessment templates? (Choose three.)
A. Task templates
B. questions, question groups, and weightages
C. responses and interactions
D. ratings
E. sales methodology
Answer: A,B,D
QUESTION 4
You are the administrator in charge of the Oracle Sales Cloud configuration. When your company decides to expand its market to other countries, you are asked to create a new role in the application: VP of Foreign Marketing. Identify two tasks that must be performed when you create the role. (Choose two.)
A. assigning the new user to the partner resource role type
B. setting the member flag to true
C. setting the manager flag to true
D. assigning the role to the employee’s team
E. assigning the role directly to the resource
Answer: A,C
QUESTION 5
Identify three mandatory items for creating a rule set in Oracle Sales Cloud. (Choose three.)
A. Effective Start Date and Effective End Date
B. Candidate Object
C. Work Object
D. Business Object
E. Name
Answer: B,C,E
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