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Exam Title: Oracle Customer Data Management Cloud Service 2018 Implementation Essentials
Exam Number: 1Z0-1021
Format: Multiple Choice
Duration: 90 Minutes
Number of Questions: 65
Passing Score: 60%
Validated Against: This exam has been validated against 18B. (Previous version of this exam was validated against R13, and originally R12 in 2017)

Associated Certification Paths
Passing this exam is required to earn these certifications. Select each certification title below to view full requirements.

Oracle Customer Data Management Cloud Service 2018 Certified Implementation Specialist

Recommended Training
Take Recommended Training Courses

Complete one of the courses below to prepare for your exam (optional):
Oracle Sales Cloud Learning Subscription (Individuals & Companies)
Oracle Sales Cloud Learning Subscription (Partners)

Additional Preparation and Information
A combination of Oracle training and hands-on experience (attained via labs and/or field experience) provides the best preparation for passing the exam.

Initial Setup
Set up Enterprise and Industry
Manage Roles, Visibility, and Security
Plan for Access Control
Manage Personalization and Internationalization
Set up Organizations and Users
Define and enable Geographies

Architecture
Discuss Integration with EDQ and DaaS
Register Source Systems
Explore Source IDs and their use

Duplicate Identification
Describe Duplicate Identification Process
Configure Duplicate Identification Configuration
Run Batch Duplicate Identification

Data Enrichment
Associate CDM to Data Cloud
Outline attributes, preferences and profile options
Enrich account and contact data

Customer Data
Manage Accounts and Contacts
Describe Trading Community Architecture
Manage Personally Identifiable Information (PII)
Import Account and Contact Data

Address Cleansing & Verification
Define Services and their business benefits
Invoke Services, processing modes and options
Configure Address Cleansing
Run Address Cleansing and Verification

Duplicate Resolution
Describe Duplicate Resolution Process
Configure Survivorship Rules
Configure Agreement Rules
Enable Automerge

Extensibility & Integrations
Describe the Tools used to extend and modify the application
Extend Custom Fields and Pages
Use common rules-based web services and integration components

Question: 1
Which two Enterprise Data Quality (EDQ) match identifiers can be selected while adding custom attributes to configure a duplicate check for the customer? (Choose two.)

A. eid1, eid2, eid3
B. uid1, uid2, uid3
C. cid1, cid2, cid3
D. pid1, pid2, pid3

Answer: A,B

Reference:

Question: 2
Your customer manages account data in three legacy systems. They asked you to develop survivorship rules in Oracle Customer Data Management that will pick one correct master record based on the following conditions:

1. Pick the master record that has the DUNS number populated.
2. If more than one record has the DUNS number, pick one based on the highest party ID.
Which option can be inserted at lines 2 and 5 to complete the IF-Condition survivorship rule to fulfill the requirement?
1. Pick DUNS number
2. {IF………….
3. master.DUNsNumberC isn’t null}
4. masterPartyID is the maximum of masterPartyID where
5. {…… and master.DUNSNumberC isn’t null}

A. master= HZ_ACCOUNT_FactType.AccountPartyVO
B. master= HZ_ORGANIZATION_FactType.OrganizationPartyVO
C. master= HZ_ACCOUNT_Type.PartyVO
D. master= HZ_ORGANIZATION_FactType.AccountVO
Answer: B

Question: 3
Which two types are available when registering a source system in Oracle Customer Data Management? (Choose two.)

A. Hub system
B. Customer system
C. Purchased system
D. Party system
E. Spoke system

Answer: C,E

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