AVAYA 3304 Q & A / Study Guide / Testing Engine
Posted in: AvayaBest Avaya Certification Training and Avaya Exams Training and more Avaya exams log in to Certkingdom.com QUESTION 1 Which two statements describe the benefits of the Business Advocate (BA) feature? (Choose two.) A. It enablesrouting of calls to the agent that is most idle. B. It dynamically matches a customer to an optimal agent. C. […]