10 tips for mastering Microsoft cloud SLAs
Posted in: MicrosoftService Level Agreements (SLAs) can be confusing in the cloud On Nov. 19, 2014 the IT department of a Texas contracting company started getting reports that the Microsoft Office 365 cloud-based email system was unavailable to its employees. Users couldn’t get email on their phones or via Outlook. As the day rolled on some users’ […]
